IF YOUR PREORDERED BOOK HAS NOT ARRIVED, PLEASE CONTACT ME VIA THE 'CONTACT' TAB ABOVE OR AT SAVBROWNPOETRY@GMAIL.COM WITH YOUR ORDER NUMBER.where do you ship from?
everything is shipped from within the united kingdom.
will you ship to places outside the uk?
yes! i can get a book to most places. however, the cost of shipping will change depending on where you are from.
what if i don't use pounds?
the price of the product and shipping is listed in pounds as it saved me the headache of having to convert everything back and forth constantly. regardless of how you pay, the currency you use will automatically be converted into pounds.
how long will my order take to get here?
generally, please allow 1 to 3 business days for packaging and posting. once shipped, time will vary by country; within the uk, your order should arrive within 5 business days (usually less). elsewhere, it may take up to fifteen business days.
there's something wrong with my order!
that's no good! please message me via the "contact" tab above—i will get back to you as soon as possible.
do you accept returns?
unfortunately, i don't accept returns on undamaged items at the minute. if your order is faulty or damaged, however, i'd be happy to send you a replacement.